Privacy Policy

Privacy Policy

VENINI Australia is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website and services, you agree to the terms of this Privacy Policy.

Data Controller

VENINI Australia, located in Sydney, Australia, is the controller of personal information collected through this website (www.venini.au), as well as through our related services. If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
Email: cinzia@venini.au
Phone: [Insert Phone Number]

Types of Personal Data We Collect

We collect personal information necessary for providing our services. The type of personal data we may collect includes:

• Contact information: Name, email address, phone number, and billing address.

• Personal details: Gender, date of birth, and preferences.

• Purchase details: Order and payment information, including credit card details (which are processed securely via our payment provider).

• Website usage: Information regarding your visit to our website, including IP address, browser type, and pages visited (collected through cookies and other tracking technologies).

• Marketing information: Preferences related to receiving promotional communications, customer feedback, and market research.

Purpose of Data Collection

We collect personal data for the following purposes:

• To provide services: This includes processing orders, delivering products, and fulfilling any customer service requests.

• To improve our website and services: Analyzing user activity helps us improve the user experience and functionality of our site.

• Marketing and Communications: With your consent, we may use your personal data to send you marketing materials, updates about new collections, and exclusive offers.

• Legal obligations: We may need to collect and process personal data to comply with legal requirements, such as tax and financial reporting.

Consent and Marketing

When you provide personal information for a specific purpose, you consent to the collection and use of that information for that purpose. If you consent to receive marketing communications, we may use your contact details to send you promotional emails, newsletters, or offers. You can opt out of these communications at any time by following the unsubscribe instructions in each email or by contacting us directly.

Sensitive Information

We do not collect sensitive information about you unless it is necessary for the performance of our services (e.g., health-related data for event organization). Where such information is collected, we will obtain your explicit consent beforehand.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you no longer wish to receive marketing communications, we will retain your data only as necessary for legal or contractual reasons.

Disclosure of Personal Data

We may disclose your personal information to third-party service providers who assist in delivering our services, such as:

• Payment processing providers

• Shipping and logistics partners

• Marketing and analytics services

• Legal and compliance advisors

These third parties are required to protect your data and only use it to assist us in delivering services to you.

We do not sell or rent your personal data to third parties for marketing purposes.

Data Security

We take reasonable steps to protect your personal data from unauthorized access, misuse, alteration, or loss. We store your personal data securely using encryption and other security measures in accordance with industry standards.

Accessing and Correcting Your Personal Data

You have the right to access the personal data we hold about you and request corrections if the information is inaccurate, incomplete, or outdated. If you would like to access or update your personal data, please contact us at the details provided above.

Data Breaches

In the event of a data breach, we will follow the requirements of the Privacy Act 1988 and notify affected individuals and the Office of the Australian Information Commissioner (OAIC), where necessary.

Transfer of Personal Data

We do not generally transfer your personal data outside Australia. If we ever do, we will ensure that the data is adequately protected in accordance with the Privacy Act 1988 (Cth).

Your Rights

Under Australian law, you have the right to:

• Request access to the personal information we hold about you.

• Correct any inaccuracies in your personal information.

• Withdraw consent for the processing of your personal data, if applicable.

• Request that we delete your personal data, subject to legal obligations.

For more information or to exercise any of these rights, please contact us at the details provided.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date. Please review the Privacy Policy regularly to stay informed about how we protect your information.